Facts About Telus customer service Revealed

Facts About Telus customer service Revealed

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If our reply settled your issue, you should click on Acknowledge as Remedy to help you Many others within the Group.

• I was bounced concerning a number of brokers, my calls have been disconnected, And that i gained inconsistent info pertaining to my contract and discounts.

On the other hand, the most effective just transpired. Following talking to Telus small business, I wasn't pleased with the system offered and requested to get tranferred on the LOYALTY dept. She altered the cost of the info plan but greater the price of the phone to get a Web of -$one. WHAT A JOKE!!!

If an automatic assistant asks for The key reason why within your connect with, point out "I would like to make payment preparations for my mobility Invoice".

How can I learn that person.  I believe I'm going right into a new billing cycle and I are functioning in circles for weeks

for the Black Friday i called Telus for getting me a different cellular line for my daughter if there is a deal like i acquired Earlier for my other Youngsters as being a faithful customer with Telus.

If my worries will not be tackled, I will be pressured to escalate this more, including towards the Place of work with the President, the media, and the Better Company Bureau.

If our reply settled your problem, remember to click Accept as Option that can help Many others while in the Local community.

I haven't been so pissed off with a firm.  It is actually impossible to receive solutions from Telus.  My Invoice continues to be transformed quite a few occasions since signing up with them a calendar year in the past following a promoter arrived to our doorway and drew us in Telus customer service with attractive gives.  She even said Telus would buy Shaw's agreement penalty to maneuver us more than.  I regret just about every 2nd of shifting.  It will require up the vast majority of afternoon to talk to a person at Telus.  Hold periods estimate one hour only to be forwarded to anyone and put on maintain for another hour.  My contract agreement shows what my Invoice must be but they arbitrarily transform my Invoice to 100.

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Thanks to your consideration to this issue. I anticipate a prompt and satisfactory resolution.

I want a call from somebody who has some selection generating electric power on how I am able to shut my accounts and become carried out with Telus.  

Take note: if The subject just isn't yet protected by TELUS Pro Messaging, you'll be furnished using a callback possibility.

The TELUS workforce acknowledges that our operate spans lots of Territories and Treaty locations and we're grateful for the normal Understanding Keepers and Elders who are with us right now, whoever has long gone just before us along with the youth that inspire us.

That is a substantial squander of time and only makes an exceptionally annoyed customer right before they get to speak for the CSR and now the CSR has to cope with an currently stressed for their Restrict customer.